CH01-Fit and Proper Persons: Directors Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fit and Proper Persons: Directors Policy 1. Introduction This Fit and Proper Persons: Directors Policy explains how {{org_field_name}} ensures that all individuals who hold director-level responsibilities, or who perform equivalent functions, meet the requirements of Regulation 5 (Fit and proper persons: directors) of the Health and Social Care Act 2008 […]

SL51-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality supported living that puts our tenants at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our schemes are safe, effective, compassionate, and continuously […]

SL50-Supporting Service Users with Learning Disabilities Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Service Users with Learning Disabilities Policy 1. Purpose At {{org_field_name}}, we are committed to delivering high-quality, person-centred care to individuals with learning disabilities. Our approach ensures that people receiving support are treated with dignity and respect, empowered to make choices, and provided with opportunities to develop skills for independent […]

SL49-Prevention of Falls and Injury Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Prevention of Falls and Injury Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safety and well-being of our service users by minimising the risk of falls and injuries in their homes (within our supported living facilities). Falls can have a significant impact on a person’s health, confidence, […]

SL48-Handling Service User Belongings and Valuables Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Service User Belongings and Valuables Policy 1. Purpose The purpose of this policy is to ensure that the personal belongings, valuables, money and financial items of people we support are respected, safeguarded and managed lawfully, safely and transparently. This policy sets out how {{org_field_name}} will support individuals to retain […]

SL47-Record Keeping and Documentation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Record Keeping and Documentation Policy 1. Purpose At {{org_field_name}}, we recognise that accurate and comprehensive record-keeping is fundamental to delivering safe, effective, and high-quality supported living services. Proper documentation ensures continuity of care, legal compliance, and the protection of both service users and staff. This policy sets out our expectations, […]

SL46-Protection from Radicalisation and Extremism (Prevent Duty) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Protection from Radicalisation and Extremism (Prevent Duty) Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} identifies, responds to, records and escalates concerns that a person may be susceptible to radicalisation, extremist ideology or being drawn into terrorism. The organisation recognises radicalisation as a safeguarding […]

SL45-Assisting Service Users with Medication Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Assisting Service Users with Medication Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring that all service users receive the right medication, at the right time, and in the right way. This policy provides clear guidelines for our staff on how to assist service users with medication safely, legally, […]

SL44-Supporting Individuals with Dementia Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Individuals with Dementia Policy 1. Purpose At {{org_field_name}}, we are committed to providing high-quality, person-centred care and support for individuals living with dementia. Our approach ensures that individuals receive compassionate, dignified, and evidence-based care that enhances their well-being, maximises their independence, and safeguards their rights. This policy is written […]

SL43-Transportation and Accompanying Service Users Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Transportation and Accompanying Service Users Policy 1. Purpose The purpose of this policy is to outline the procedures and expectations for the safe, efficient, and person-centred transportation of {{org_field_name}}’s service users. The policy ensures that all transport-related activities align with regulatory requirements and best practices to maintain the safety, dignity, […]