SL22-Handling and Disposal of Hazardous Substances Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Disposal of Hazardous Substances Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with all relevant legislation, guidance and regulatory requirements relating to the procurement, handling, use, storage and disposal of hazardous substances and hazardous waste. This includes (but is not limited to): […]

SL21-Medication Management and Administration Policy (Supported Living)

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Medication Management and Administration Policy 1. Purpose and Scope 1.1 Purpose The purpose of this Medication Management Policy is to establish clear and robust guidelines for the safe handling, storage, administration, and disposal of medicines in Supported Living settings. This policy ensures that all staff members adhere to best practices […]

SL20-Fire Safety and Evacuation Procedures

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fire Safety and Evacuation Procedures Policy 1. Purpose The purpose of this policy is to ensure the safety of all {{org_field_name}} service users, staff, and visitors by outlining fire prevention measures and emergency evacuation procedures. As a supported living provider, it is essential that all staff members understand their role […]

SL19-Emergency and Business Continuity Plan

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency and Business Continuity Plan Policy 1. Purpose The purpose of this policy is to comprehensively outline {{org_field_name}}’s approach to emergency preparedness and business continuity management, ensuring uninterrupted, safe, and high-quality care to the people we support, and safeguarding the welfare of staff, visitors, and stakeholders during emergencies or operational […]

SL18-Risk Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Risk Management Policy 1. Purpose The purpose of this policy is to provide a structured approach to managing risks within our supported living scheme. {{org_field_name}}  is committed to ensuring that all potential risks to tenants, support staff, and the business are identified, assessed, and managed effectively. By implementing a robust […]

SL17-Infection Prevention and Control (IPC) and Cleanliness Policy (Supported Living)

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Prevention and Control (IPC) and Cleanliness Policy 1. Purpose and Scope This policy outlines the infection prevention and control measures at {{org_field_name}} to ensure the safety of service users, staff, and visitors. It aligns with the Code of Practice on the prevention and control of infections under the Health […]

SL16-Health and Safety at Work Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Health and Safety at Work Policy 1. Introduction At {{org_field_name}}, we are committed to ensuring the health, safety, and well-being of all employees, service users, and others who may be affected by our work activities. As a supported living provider, we recognise the unique risks associated with providing care in […]

SL15-Regulated Activities Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with all legal and regulatory requirements associated with delivering regulated activities under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This policy reflects the Health and Social Care Act 2008 […]

SL14-Receiving and Acting on Complaints Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality supported living services that meet the needs of our service users. We recognise that feedback, including complaints, is essential to improving our services and ensuring the safety, dignity, and satisfaction of those we support. […]

SL13-Safeguarding Adults Policy (MH)

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults Policy Policy Statement and Principles {{org_field_name}} is fully committed to safeguarding the welfare and rights of adults using its supported living services. We have a zero-tolerance approach to any form of abuse or improper treatment. All staff are expected to uphold the highest standards of care and respect, […]