NA20-Quality Assurance and Continuous Improvement Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance and Continuous Improvement Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} maintains quality assurance and continuous improvement across its temporary staffing, recruitment and workforce supply activities in England. {{org_field_name}} is committed to operating lawful, safe, effective and consistently high-quality recruitment and staffing […]

NA19-Confidentiality and Information Sharing Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Information Sharing Policy 1. Purpose The purpose of this policy is to explain how {{org_field_name}} protects confidential information and shares information lawfully, fairly, securely and only where there is a clear need to do so. {{org_field_name}} is committed to complying with all applicable data protection, confidentiality, employment and […]

NA18-Infection Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Control Policy 1. Purpose The purpose of this policy is to set out the arrangements that {{org_field_name}} has in place to reduce the risk of infection and cross-infection in connection with its activities as a temporary staffing agency / employment business in England. {{org_field_name}} supplies workers to third-party settings […]

NA17-Lone Working Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} will protect employees, workers, agency workers and contractors who undertake lone working activities on behalf of the organisation. {{org_field_name}} recognises that lone working can increase exposure to risks including accidents, sudden illness, work-related violence, […]

NA16-Complaints Handling Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Complaints Handling Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} receives, records, investigates, responds to and learns from complaints raised about its recruitment, staffing and employment business activities in England. {{org_field_name}} is committed to handling complaints promptly, fairly, consistently, confidentially and without retaliation. This […]

NA15-Expenses and Reimbursement Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Expenses and Reimbursement Policy 1. Purpose The purpose of this policy is to establish clear, fair and lawful rules for the reimbursement of expenses incurred by employees, agency workers and, where expressly agreed in writing, contractors while carrying out authorised duties on behalf of {{org_field_name}}. This policy is intended to […]

NA14-Absence Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Absence Management Policy 1. Purpose The purpose of this policy is to provide a clear framework for managing employee absence at {{org_field_name}}. It ensures that all employees and agency workers understand the procedures for reporting absences, the support available, and the expectations regarding attendance. The policy aims to balance the […]

NA13-Training and Development Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Training and Development Policy 1. Purpose The purpose of this policy is to set out {{org_field_name}}’s approach to training, induction, supervision and continuing development for employees, agency workers and contractors engaged by or through the business. As a temporary staffing agency / employment business, {{org_field_name}} is committed to ensuring that […]

NA12-Safeguarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Policy 1. Purpose The purpose of this policy is to set out {{org_field_name}}’s approach to safeguarding children, young people, adults at risk, and other vulnerable persons in the context of our activities as an employment agency and/or employment business. As a temporary staffing agency, we do not provide care […]

NA11-Data Protection (GDPR) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Data Protection (GDPR) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} processes personal data lawfully, fairly, securely and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use and Access) Act 2025, and, where applicable, […]