DCW06-Compliance with the Care Act 2014 Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Compliance with the Care Act 2014 Policy 1. Introduction Our Home Care business is committed to delivering high-quality, person-centred care that fully complies with the Care Act 2014 and aligns with CIW regulations in Wales. This policy outlines how we ensure legal and regulatory compliance, protect the rights of individuals […]
DCW05-Statement of Purpose Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Statement of Purpose Policy 1. Purpose The Statement of Purpose is a fundamental document required under the Regulation and Inspection of Social Care (Wales) Act 2016. It defines the aims, objectives, and scope of services provided by {{org_field_name}}, ensuring transparency, compliance, and high standards of care. This document serves as […]
DCW04-Good Governance
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Good Governance 1. Purpose The purpose of this policy is to establish a framework for strong, effective governance within {{org_field_name}} to ensure the provision of high-quality, person-centred domiciliary care services. Governance in domiciliary care is fundamental to achieving accountability, transparency, and continuous improvement. It ensures that our organisation meets the […]
DCW03-Requirements for Registered Managers Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Requirements for Registered Managers Policy 1. Purpose The purpose of this policy is to ensure that the Registered Manager of {{org_field_name}} meets all legal, professional, and regulatory requirements in accordance with the Regulation and Inspection of Social Care (Wales) Act 2016 and The Regulated Services (Service Providers and Responsible Individuals) […]
DCW02-Fit and Proper Persons: Employed Staff Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fit and Proper Persons: Employed Staff Policy 1. Purpose The purpose of this policy is to ensure that all staff employed by {{org_field_name}} are fit and proper persons to deliver safe, compassionate, and high-quality domiciliary care services. This policy is designed to protect service users from harm, abuse, or neglect […]
DCW01-Fit and Proper Persons: Directors Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fit and Proper Persons: Directors Policy 1. Purpose The purpose of this policy is to ensure that all directors within {{org_field_name}} are fit and proper persons to manage and oversee the provision of domiciliary care services. The directors of a domiciliary care service hold significant responsibilities in ensuring safe, high-quality, […]
SL168-Open Door Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Open Door Policy 1. Purpose The purpose of this Open Door Policy is to create a culture of transparency, accessibility, and communication within {{org_field_name}}. It ensures that service users, staff, families, and external stakeholders can raise concerns, share ideas, or seek clarification without fear of reprisal. This policy supports CQC’s […]
SL167-Childrens Medication Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Children’s Medication Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safe, effective, and person-centred administration of medication to children receiving support within our service. This policy ensures compliance with CQC regulations, NICE guidelines, the Medicines Act 1968, the Children’s Act 1989 & 2004, the Health and Social […]
SL166-Pest Control Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pest Control Policy 1. Purpose The purpose of this policy is to outline the measures in place to prevent, monitor, and manage pest infestations within {{org_field_name}}’s supported living environments. Effective pest control ensures the safety, health, and well-being of service users, staff, and visitors. This policy supports compliance with CQC […]
SL165-Emergency Supply Shortages and Contingency Planning Policy
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency Supply Shortages and Contingency Planning Policy 1. Purpose The purpose of this policy is to establish a structured approach to managing supply shortages and implementing contingency planning within {{org_field_name}}’s supported living services. It ensures that essential supplies, including medical equipment, medications, food, and hygiene products, remain available at all […]