SL74-Dignity in Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity in Care Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving support from {{org_field_name}} are treated with dignity, respect, and compassion at all times. This policy aligns with the Care Quality Commission (CQC) regulations, the Health and Social Care Act 2008 (Regulated Activities) […]

SL73-Managing Service Users Living with Diabetes

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes 1. Purpose At {{org_field_name}}, we are committed to providing safe, effective, and person-centred care for individuals living with diabetes. Our approach ensures that individuals receive appropriate support in managing their condition while maintaining independence and quality of life. This policy aligns with CQC regulations, […]

SL72-Managing Delayed and Missed Visits Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Delayed and Missed Visits Policy 1. Purpose The purpose of this policy is to ensure that all scheduled visits to people we support are carried out on time, and in cases where a visit is delayed or missed, there is a clear and effective response plan in place to […]

SL71-Death of a Service User Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to provide clear and structured guidance for staff on the actions to take in the event of the death of a service user within {{org_field_name}}. This policy ensures compliance with the Care Quality Commission (CQC) regulations, […]

SL70-CQC Notifications Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Notifications Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring compliance with Care Quality Commission (CQC) regulations by promptly and accurately reporting notifiable incidents. This policy outlines our procedures for notifying the CQC about significant events that may affect the well-being, safety, or quality of care provided to […]

SL69-Control of Substances Hazardous to Health (COSHH) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring a safe and healthy environment by effectively managing hazardous substances in compliance with the Control of Substances Hazardous to Health Regulations 2002 (COSHH). This policy outlines the identification, assessment, safe use, storage, handling, […]

SL68-Service User Agreements and Termination Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to outline the procedures for establishing, reviewing, and terminating service user agreements in {{org_field_name}}, ensuring compliance with the Care Quality Commission (CQC) regulations, the Care Act 2014, and other relevant legislation. This policy ensures fairness, transparency, […]

SL67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose At {{org_field_name}}, we are committed to preventing and controlling the spread of Clostridium Difficile (C. diff) infections to protect individuals receiving support, staff, and visitors. This policy ensures compliance with CQC regulations, The Health and Social Care Act 2008 […]

SL66-Positive Behaviour Support and Managing Aggression Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to provide clear guidance on promoting positive behaviour and managing aggression within {{org_field_name}}’s Supported Living Service. It aims to ensure that service users receive care and support in a manner that promotes dignity, respect, safety, […]

SL65-Use of CCTV and Surveillance in Service Users’ Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Service Users’ Homes Policy 1. Purpose The purpose of this policy is to provide clear guidance on the use of CCTV and surveillance systems in the homes of people we support, ensuring compliance with the Care Quality Commission (CQC) regulations, the General Data Protection […]