DC158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to establish a structured and effective approach to gathering feedback from service users, their families, staff, and stakeholders within our domiciliary care service. {{org_field_name}} is committed to ensuring that feedback is actively sought, documented, analysed, and used to drive […]

DC157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to outline the framework for the recruitment, management, and termination of fixed-term employment contracts within our domiciliary care organisation. It ensures compliance with UK employment law, particularly the Fixed-term Employees (Prevention of Less Favourable Treatment) Regulations 2002, while […]

DC156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose The purpose of this policy is to establish a structured and efficient approach for the engagement, management, and compliance of temporary staff hired through staffing agencies. This policy ensures that {{org_field_name}} maintains high-quality care standards, adheres to Care Quality Commission (CQC) regulations, and […]

DC155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to ensure that our domiciliary care organisation upholds the highest ethical standards in preventing and combatting modern slavery and human trafficking within our business and supply chains. We recognise that modern slavery is a severe violation of human rights […]

DC154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that all new service users experience a safe, timely, person-centred, lawful and well-coordinated onboarding process when joining {{org_field_name}}. The onboarding process must ensure that care and treatment are based on a comprehensive assessment of needs […]

DC153-CQC Regulations Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Regulations Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} fully complies with the Care Quality Commission (CQC) regulations, maintaining the highest standards of care, safety, and governance. This policy provides guidance on how we achieve compliance, continuous improvement, and accountability in line with Health […]

DC152-Preventing Suicide by Hanging and Strangulation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Suicide by Hanging and Strangulation Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} will prevent, identify, assess, manage and respond to risks of suicide, attempted suicide, self-harm, hanging and strangulation for people using our domiciliary care service in England. This policy is intended […]

DC151-Gas Safety and Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gas Safety and Compliance Policy 1. Purpose The purpose of this policy is to ensure that our domiciliary care organisation upholds the highest standards of gas safety for service users, staff, and any individuals present in their homes. Safe gas use is critical for preventing accidents such as gas leaks, […]

DC150-Home Adaptations and Mobility Equipment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Home Adaptations and Mobility Equipment Policy 1. Purpose The purpose of this policy is to establish a structured approach to assessing, implementing, and managing home adaptations and mobility equipment for service users within {{org_field_name}}. Ensuring that individuals can safely navigate their living spaces enhances independence, well-being, and quality of life […]

DC149-Stroke Awareness, Prevention, and Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Stroke Awareness, Prevention, and Care Policy 1. Purpose The purpose of this policy is to establish a structured and effective approach to stroke awareness, prevention, and care management within {{org_field_name}}. As strokes are a leading cause of disability and mortality, it is essential that our care teams are well-equipped with […]