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Promoting Mental Wellbeing and Health Policy

Policy Statement

This policy shows how a care provider can promote the mental wellbeing of the people using its service and acts when it recognises that their mental health is suffering. It is written to reflect the evidence that people with mental health issues:

The policy is written in line with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, particularly:

The service recognises that failure to meet any of the standards reflected in these regulations are likely to have adverse effects on people’s mental health. Success in helping people using the service to achieve the outcomes they seek will enhance their wellbeing.

The service also recognises that mental wellbeing should be thoroughly assessed as an integral part of any comprehensive assessment of needs, which it is required to carry out to provide suitable and responsive care and support.

By assessing a person’s mental wellbeing with their full participation {{org_field_name}} can then include in its care and support plans strategies to help them to think more positively about themselves, think more clearly, become more independent and more in control of their lives.

{{org_field_name}} recognises that usually good physical health and mental health go hand in hand. Physical ill health can affect mental health and mental wellbeing will affect physical health.


{{org_field_name}} promotes the mental wellbeing and addresses the mental health needs of the people using its service in person-centred ways, seeking and obtaining the facilities and resources and professional help for individuals as they need them.

It develops its approach with reference to a range of national standards and guidance, particularly from the National Institute for Clinical and Care Excellence. These include:

{{org_field_name}} will adopt one or more of the following methods as applicable to the situation and needs of the people using the service.

a) admission to a care home or hospital
b) separation
c) loss and bereavement
d) personal and family stress
e) inactivity through illness, including the effects of the Covid-19 pandemic
f) loss of employment and of valued activities and interests
g) financial difficulties and worries.


{{org_field_name}} includes mental health issues in is staff induction programmes with reference to the Care Certificate Standard 9: Awareness of Mental Health, Dementia and Learning Disability.

Continuing staff development aims (as applicable) to:

Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}

Reviewed on: {{last_update_date}}

Next review date: this policy is reviewed annualy (every 12 months). When needed, this policy is also updated in response to changes in legislation, regulation, best practices, or organisational changes.

Copyright ©2024 {{org_field_name}}. All rights reserved

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