SL150-Home Adaptations and Mobility Equipment Policy
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Registration Number: {{org_field_registration_no}}
Home Adaptations and Mobility Equipment Policy
1. Purpose
The purpose of this policy is to ensure that {{org_field_name}} effectively manages home adaptations and mobility equipment to support the independence, safety, and well-being of service users. This policy outlines how we assess, procure, install, and maintain adaptations and equipment in compliance with Care Quality Commission (CQC) regulations and best practices. By implementing a structured approach, we aim to enhance accessibility and mobility for individuals with disabilities or additional needs while ensuring that all equipment and modifications meet health and safety standards, improve quality of life, and promote dignity and independence.
2. Scope
This policy applies to all service users receiving support from {{org_field_name}}, including those with physical disabilities, sensory impairments, or long-term health conditions requiring home adaptations or mobility equipment. It also applies to staff responsible for assessing, procuring, installing, and maintaining adaptations and equipment, ensuring regulatory compliance and safety standards are met.
3. Home Adaptations and Mobility Equipment Management
3.1 Assessment of Need
Each service user undergoes a comprehensive assessment by a qualified professional to determine their mobility needs and the necessary adaptations to their living environment. Assessments are conducted in collaboration with occupational therapists, healthcare professionals, and family members (where appropriate) to ensure a holistic approach. The assessment considers individual preferences, medical conditions, risk factors, and potential improvements in safety and independence.
3.2 Procurement and Funding
Funding for home adaptations and mobility equipment is sought from local authority Disabled Facilities Grants (DFGs), NHS provisions, or other available funding sources. Where funding is unavailable or delayed, {{org_field_name}} may explore alternative financial assistance, including charitable grants or internal funding options, ensuring no unnecessary delays in essential adaptations. All purchases are made through approved suppliers who meet regulatory and safety standards.
3.3 Installation and Implementation
Adaptations and equipment are installed by qualified professionals to ensure compliance with health and safety regulations and manufacturer guidelines. Where applicable, planning permissions or building regulations approval is obtained before any major home modifications. Service users and staff are provided with comprehensive training on the use of installed equipment to ensure safety and confidence in operation.
3.4 Maintenance, Servicing, and Repairs
All mobility equipment and adaptations undergo routine maintenance checks as per manufacturer recommendations and regulatory requirements. A preventative maintenance schedule is in place to minimise equipment failure and ensure continued safety and functionality. Staff and service users are encouraged to report faults or concerns immediately, with a clear escalation procedure for urgent repairs. Equipment that is no longer fit for purpose is safely decommissioned and replaced to maintain the highest standards of care and support.
3.5 Compliance with Health and Safety Regulations
All adaptations and equipment comply with the Health and Safety at Work Act 1974, Manual Handling Regulations, and CQC Regulation 12 (Safe Care and Treatment). Risk assessments are conducted before installation and periodically thereafter to ensure ongoing safety. Lifting and mobility equipment such as hoists and wheelchairs are inspected and serviced in line with Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and Provision and Use of Work Equipment Regulations 1998 (PUWER).
3.6 Training and Staff Responsibilities
All staff involved in the assessment, procurement, and use of mobility equipment receive specialist training. Staff are trained in manual handling, risk assessment, and safe operation of mobility aids. A designated Equipment and Adaptations Coordinator is responsible for overseeing procurement, installations, and regulatory compliance. Service users and their families are provided with training and guidance to ensure confident and independent use of their adaptations.
3.7 Service User Involvement and Choice
Service users are actively involved in decisions regarding adaptations and equipment, ensuring their preferences and needs are met. Adaptations are tailored to enhance comfort, accessibility, and dignity, promoting independence in daily activities. Where possible, service users are provided with a range of options to select adaptations that best suit their lifestyle and mobility needs.
3.8 Emergency Planning and Contingency Measures
In the event of equipment failure or breakdown, emergency protocols ensure prompt repairs or alternative solutions. Backup equipment, such as manual wheelchairs or alternative hoists, is available to minimise disruptions to service user mobility. Emergency call systems are installed where necessary to ensure service users can request assistance promptly.
3.9 Review and Continuous Improvement
Service users’ needs are regularly reviewed, ensuring that adaptations and equipment continue to meet their evolving requirements. Feedback from service users, staff, and healthcare professionals is gathered to assess the effectiveness and suitability of installed adaptations. Findings from reviews and incident reports inform future improvements in procurement, installation, and training.
4. How We Ensure Efficient Management of Home Adaptations and Mobility Equipment
We work collaboratively with health professionals, social care teams, and housing services to ensure seamless assessment and implementation of necessary adaptations. A structured maintenance schedule ensures all equipment remains functional, reducing the risk of failures and enhancing user safety. Staff and service users receive ongoing training and support to ensure correct and confident use of mobility aids. We maintain relationships with reputable suppliers and funding sources to facilitate swift and cost-effective acquisitions. Internal audits and CQC compliance checks are conducted to uphold the highest standards of safety and service quality. Our approach is led by service users’ individual preferences, ensuring that adaptations and equipment enhance their independence and daily living experiences.
5. Related Policies
This policy should be read in conjunction with:
- SL11 – Safe Care and Treatment Policy
- SL17 – Infection Prevention and Control Policy
- SL18 – Risk Management and Assessment Policy
- SL21 – Medication Management and Administration Policy
- SL25 – Notification of Other Incidents Policy
- SL36 – Initial Assessment and Care Planning Policy
- SL37 – Moving and Handling Policy
- SL38 – End of Life and Palliative Care Policy
6. Policy Review
This policy will be reviewed annually or sooner if changes in CQC regulations, business operations, or legislative requirements occur to ensure ongoing compliance and best practice.
Responsible Person: {{org_field_registered_manager_first_name}} {{org_field_registered_manager_last_name}}
Reviewed on: {{last_update_date}}
Next Review Date: {{next_review_date}}
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