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Policy Bundle: Care Home Policies and Procedures (England)

All the policies that a care home needs to stay compliant with the current regulations and with the CQC.

CH53-Confidentiality and Data Protection (GDPR)-Staff Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (UK GDPR) – Staff Policy 1. Purpose The purpose of this policy is to ensure that all staff members at {{org_field_name}} understand their responsibilities in maintaining confidentiality and complying with data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act […]

CH52-Safeguarding Children from Abuse and Improper Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Children from Abuse and Improper Treatment Policy Purpose and Scope This policy applies to all staff, volunteers, agency staff, contractors and visitors. It covers (a) children and young people accommodated as residents (where this service is registered/authorised to provide that accommodation) and (b) any visiting children on the premises […]

CH15-Regulated Activities Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Purpose The purpose of this policy is to ensure that our care home operates in full compliance with Regulation 4: Regulated Activities under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014​. This policy sets out how we manage our compliance efficiently, ensuring […]

CH51-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Purpose and Scope This Quality Assurance Policy outlines our commitment to providing the highest standard of care. It applies to all staff, managers, and stakeholders involved in our services. The purpose of this policy is to ensure a consistent approach to quality across our care home, […]

CH50-Supporting People with Learning Disabilities Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting People with Learning Disabilities Policy 1. Purpose This policy sets out how {{org_field_name}} will provide safe, person-centred, inclusive support to people with a learning disability and/or autistic people, protecting their rights, dignity and independence. It aligns with the Health and Social Care Act 2008 and the Health and Social […]

CH49-Prevention of Falls and Injury Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Prevention of Falls and Injury Policy 1. Purpose The purpose of this policy is to ensure a proactive, systematic, and person-centred approach to reducing the risk of falls and injuries in our care home. Falls are a significant concern in care settings and can result in serious injuries, reduced mobility, […]

CH48-Handling Service User Belongings and Valuables Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Service User Belongings and Valuables Policy 1. Purpose This policy outlines the procedures and responsibilities for managing the belongings and valuables of the people we support in our care home. It ensures that personal items are handled with respect, securely stored when necessary, and transparently managed in accordance with […]

CH47-Record Keeping and Documentation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Record Keeping and Documentation Policy 1. Purpose This policy ensures that {{org_field_name}} maintains accurate, comprehensive, and up-to-date records in compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and CQC Fundamental Standards. Good record-keeping supports safe, effective, and person-centred care while ensuring compliance with legal, regulatory, […]

CH46-Protection from Radicalisation and Extremism (Prevent Duty) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Protection from Radicalisation and Extremism (Prevent Duty) Policy 1. Purpose This policy sets out how {{org_field_name}} will identify, respond to and, where appropriate, share information and refer concerns that a person may be vulnerable to being drawn into terrorism or exposed to extremist ideology. This policy supports our safeguarding obligations […]

CH45-Assisting Service Users with Medication Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Assisting Service Users with Medication Policy 1. Purpose and Scope This policy sets out how {{org_field_name}} supports service users with their medications safely and in compliance with the Care Quality Commission (CQC) standards. It covers all aspects of medication support – from simply assisting or prompting service users, to full […]