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Policy Bundle: Care Home Policies and Procedures (Wales)

All the policies that a care home needs to stay compliant with the current regulations and with the Care Inspectorate Wales.

CHW73-Managing Service Users Living with Diabetes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides comprehensive and effective support to residents living with diabetes. This policy outlines best practices for diabetes management, including blood glucose monitoring, dietary needs, medication administration, foot care, and emergency response […]

CHW72-Conducting Searches of Residents’ Rooms in Care Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Conducting Searches of Residents’ Rooms in Care Homes Policy 1. Purpose The purpose of this policy is to establish clear and lawful guidelines for conducting searches of residents’ rooms within {{org_field_name}}. This policy ensures that all searches are conducted with respect, dignity, transparency, and in compliance with residents’ legal rights. […]

CHW71-Death of a Service User Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a dignified, professional, and legally compliant process in place for managing the death of a service user. This policy aligns with Care Inspectorate Wales (CIW) regulations, the Social Services and Well-being […]

CHW70-CQC Notifications Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CIW Notifications Policy (Wales) 1. Purpose This policy sets out how {{org_field_name}} meets its legal duty to notify Care Inspectorate Wales (CIW) about specified events and changes. It explains what must be reported, how quickly notifications must be made, who is responsible, and how we use learning from incidents to […]

CHW69-Control of Substances Hazardous to Health (COSHH) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the Control of Substances Hazardous to Health (COSHH) Regulations 2002, ensuring the safe handling, use, storage, and disposal of hazardous substances within our care home. This policy aims […]

CHW68-Service User Agreements and Termination Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to establish clear guidelines for service user agreements and termination of care at {{org_field_name}}. This ensures that all residents, their families, and staff understand the terms of residence, rights, responsibilities, and the process for ending care […]

CHW67-Clostridium Difficile (C. diff) Infection Prevention and Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridium Difficile (C. diff) Infection Prevention and Control Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a comprehensive and effective approach to preventing, managing, and controlling Clostridium difficile (C. diff) infections within the care home. This policy aligns with Care Inspectorate Wales (CIW) regulations, […]

CHW66-Positive Behaviour Support and Managing Aggression Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support and Managing Aggression Policy 1. Purpose The purpose of this policy is to outline the approach of {{org_field_name}} in supporting individuals who display behaviours of concern, including aggression. Our aim is to promote Positive Behaviour Support (PBS), ensuring that residents receive care that is person-centred, proactive, and […]

CHW65-Use of CCTV and Surveillance in Care Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Care Homes Policy 1. Purpose The purpose of this policy is to ensure that the use of Closed-Circuit Television (CCTV) and surveillance systems at {{org_field_name}} is conducted ethically, lawfully, and in line with best practice. This policy outlines how CCTV is used to enhance […]

CHW64-Catheter Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Catheter Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, effective, and dignified catheter care to residents who require urinary catheterisation. This policy outlines best practices for catheter insertion, maintenance, monitoring, infection prevention, and removal in accordance with the Regulation and Inspection of […]