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Policy Bundle: Care Home Policies and Procedures (Wales)

All the policies that a care home needs to stay compliant with the current regulations and with the Care Inspectorate Wales.

CHW73-Managing Service Users Living with Diabetes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service Users Living with Diabetes Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides comprehensive and effective support to residents living with diabetes. This policy outlines best practices for diabetes management, including blood glucose monitoring, dietary needs, medication administration, foot care, and emergency response […]

CHW72-Conducting Searches of Residents’ Rooms in Care Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Conducting Searches of Residents’ Rooms in Care Homes Policy 1. Purpose The purpose of this policy is to establish clear and lawful guidelines for conducting searches of residents’ rooms within {{org_field_name}}. This policy ensures that all searches are conducted with respect, dignity, transparency, and in compliance with residents’ legal rights. […]

CHW71-Death of a Service User Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Death of a Service User Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a dignified, professional, and legally compliant process in place for managing the death of a service user. This policy aligns with Care Inspectorate Wales (CIW) regulations, the Social Services and Well-being […]

CHW70-CQC Notifications Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CIW Notifications Policy (Wales) 1. Purpose This policy sets out how {{org_field_name}} meets its legal duty to notify Care Inspectorate Wales (CIW) about specified events and changes. It explains what must be reported, how quickly notifications must be made, who is responsible, and how we use learning from incidents to […]

CHW69-Control of Substances Hazardous to Health (COSHH) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Control of Substances Hazardous to Health (COSHH) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the Control of Substances Hazardous to Health (COSHH) Regulations 2002, ensuring the safe handling, use, storage, and disposal of hazardous substances within our care home. This policy aims […]

CHW68-Service User Agreements and Termination Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Service User Agreements and Termination Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} provides clear, fair, accessible and legally compliant service user agreements, written information, contractual terms and termination arrangements for people living at the service. The policy ensures that individuals, their representatives, families, […]

CHW67-Clostridioides difficile (C. diff) Infection Prevention and Control Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Clostridioides difficile (C. diff) Infection Prevention and Control Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a safe, effective and evidence-based approach to the prevention, identification, management and control of Clostridioides difficile (C. diff) infection within the care home. This policy supports compliance with […]

CHW66-Positive Behaviour Support, Reducing Restrictive Practices and Safe Management of Behaviours of Distress Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Positive Behaviour Support, Reducing Restrictive Practices and Safe Management of Behaviours of Distress Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} supports individuals who may present with behaviours of distress, behaviours of concern, aggression or other forms of communication that may indicate unmet need, […]

CHW65-Use of CCTV and Surveillance in Care Homes Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Use of CCTV and Surveillance in Care Homes Policy 1. Purpose The purpose of this policy is to ensure that the use of Closed-Circuit Television (CCTV) and surveillance systems at {{org_field_name}} is conducted ethically, lawfully, and in line with best practice. This policy outlines how CCTV is used to enhance […]

CHW64-Catheter Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Catheter Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, effective, person-centred and dignified support to residents who have, or may require, a urinary catheter. Catheter care will be delivered in a way that protects, promotes and maintains each resident’s safety, well-being, privacy, […]