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Policy Bundle: Care Home Policies and Procedures (Wales)

All the policies that a care home needs to stay compliant with the current regulations and with the Care Inspectorate Wales.

CHW43-Transportation and Accompanying Service Users Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Transportation and Accompanying Service Users Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe, efficient, and person-centred approach to transporting and accompanying service users in compliance with Care Inspectorate Wales (CIW) regulations and relevant UK legislation. The policy ensures that transportation arrangements uphold […]

CHW42-Communication and Engagement with Service Users and Families Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Communication and Engagement with Service Users and Families Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} fosters an open, transparent, and inclusive communication culture with service users and their families. Effective communication and engagement contribute to a high standard of care, promoting trust, dignity, and […]

CHW41-Managing Service User Finances Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Service User Finances Policy 1. Purpose The purpose of this policy is to ensure that service users’ financial affairs are managed responsibly, transparently, and in their best interests at {{org_field_name}}. This policy outlines how we safeguard service users from financial exploitation, ensure compliance with legal and regulatory requirements, and […]

CHW40-Assisting with Personal Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Assisting with Personal Care Policy 1. Purpose The purpose of this policy is to ensure that all personal care provided at {{org_field_name}} is safe, dignified, respectful, person-centred and outcomes-focused. Personal care must be delivered in line with the individual’s assessed needs, personal plan, preferences, communication needs, cultural, religious and spiritual […]

CHW39-Mental Capacity and Deprivation of Liberty Safeguards Policy

{{org_field_logo}} {{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity and Deprivation of Liberty Safeguards (DoLS) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} acts at all times in accordance with the Mental Capacity Act 2005, the Deprivation of Liberty Safeguards (DoLS), the Mental Capacity Act 2005 Code of Practice, the Deprivation […]

CHW38-End of Life and Palliative Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} End of Life and Palliative Care Policy 1. Purpose The purpose of this policy is to ensure that all residents at {{org_field_name}} receive compassionate, dignified, and person-centred end-of-life and palliative care. Our approach is to enhance the quality of life for residents with life-limiting conditions by providing symptom control, emotional […]

CHW37-Moving and Handling Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Moving and Handling Policy 1. Purpose The purpose of this policy is to ensure that all moving and handling at {{org_field_name}} is carried out safely, lawfully, consistently, and in a person-centred way that protects the well-being, dignity, independence, rights and safety of people using the service, staff, visitors and others […]

CHW36-Initial Assessment and Care Planning Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Initial Assessment and Care Planning Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving care at {{org_field_name}} undergo a comprehensive initial assessment and have a person-centred care plan developed that meets their individual needs, preferences, and aspirations. This policy ensures compliance with the Regulation […]

CHW35-Duty of Candour Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} acts in an open, honest and transparent way with individuals receiving care and support, their representatives and, where relevant, placing authorities, whenever concerns arise or things go wrong in connection with the service. For […]

CHW34-Confidentiality and Data Protection (GDPR)-Service User Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR) – Service User Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} processes personal data lawfully, fairly, securely and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Regulation and Inspection of […]