CHW163-Legionella Prevention and Water Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Legionella Prevention and Water Safety Policy 1. Purpose The purpose of this policy is to outline the procedures and controls implemented by {{org_field_name}} to prevent the risk of Legionella bacteria and ensure safe water systems across the premises. This policy is written in accordance with the Health and Safety at […]

CHW162-Pain Assessment and Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Pain Assessment and Management Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving care at {{org_field_name}} have their pain effectively recognised, assessed, managed, and monitored in a timely and person-centred manner. Unrelieved pain can significantly affect an individual’s physical, emotional, and psychological wellbeing. In […]

CHW161-Workplace Relationships and Professional Conduct Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Workplace Relationships and Professional Conduct Policy 1. Purpose The purpose of this policy is to set clear standards for workplace relationships and professional conduct within {{org_field_name}}, ensuring that all staff maintain the highest standards of behaviour, integrity, and professionalism. The wellbeing, dignity, and safety of people using our services are […]

CHW160-Supporting New and Expectant Mothers in the Workplace Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting New and Expectant Mothers in the Workplace Policy 1. Purpose The purpose of this policy is to ensure that new and expectant mothers employed at {{org_field_name}} are supported, protected, and treated with dignity, fairness, and respect throughout their pregnancy, maternity leave, and return to work. This policy is in […]

CHW159-Cleaning, Disinfection, and Sterilisation Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Cleaning, Disinfection, and Sterilisation Procedures Policy 1. Purpose The purpose of this policy is to ensure that all cleaning, disinfection, and sterilisation procedures at {{org_field_name}} are carried out effectively and consistently to maintain a safe, hygienic environment for individuals, staff, and visitors. This policy aligns with the Regulation and Inspection […]

CHW158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose This policy sets out how {{org_field_name}} systematically gathers, records, analyses, and acts upon feedback from people using our service, their families and representatives, staff, and external stakeholders. Gathering feedback is central to delivering high-quality, person-centred care and forms a critical component of our continuous improvement […]

CHW157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to ensure that the use of fixed-term employment contracts at {{org_field_name}} is lawful, fair, transparent, and compliant with the Regulation and Inspection of Social Care (Wales) Act 2016, employment law, and CIW’s expectations around workforce planning and staffing […]

CHW156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose The purpose of this policy is to provide clear and comprehensive guidance on the use of temporary agency staff at {{org_field_name}}. The use of agency staff is sometimes necessary to maintain safe staffing levels and ensure continuity of care, particularly during periods of […]

CHW155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose This policy sets out {{org_field_name}}’s commitment to preventing, identifying, and responding to all forms of modern slavery, human trafficking, forced labour, and exploitation. Modern slavery is a serious crime and a gross violation of human rights. It encompasses slavery, servitude, forced or compulsory labour, and […]

CHW154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that the process of admitting new service users into {{org_field_name}} is undertaken in a manner that is person-centred, safe, legally compliant, and supportive of the individual’s dignity, preferences, and well-being. The onboarding process is designed […]