DCW39-Mental Capacity and Deprivation of Liberty Safeguards (DoLS) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity and Deprivation of Liberty Safeguards (DoLS) Policy 1. Introduction Our Home Care business is committed to ensuring that the rights of individuals who may lack mental capacity are respected and upheld in line with the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). We […]

DCW38-End of Life and Palliative Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} End of Life and Palliative Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides high-quality, compassionate, and person-centred end-of-life and palliative care to individuals receiving domiciliary care. This policy establishes how we support service users and their families, ensuring dignity, comfort, and respect during […]

DCW37-Moving and Handling Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Moving and Handling Policy 1. Purpose The purpose of this policy is to ensure that all moving and handling activities carried out by staff at {{org_field_name}} are performed safely, efficiently, and in compliance with relevant legislation. This policy outlines best practices, staff responsibilities, training requirements, and risk management strategies to […]

DCW36-Initial Assessment and Care Planning Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Initial Assessment and Care Planning Policy 1. Introduction Our Home Care business is committed to ensuring that all service users receive a comprehensive, person-centred, and outcome-focused initial assessment and care plan, in line with Care Inspectorate Wales (CIW) regulations, the Social Services and Well-being (Wales) Act 2014, and the Regulation […]

DCW35-Duty of Candour Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Duty of Candour Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} adheres to the Duty of Candour, as outlined in Care Inspectorate Wales (CIW) regulations, by fostering a culture of openness, honesty, and transparency in all aspects of care delivery. The Duty of Candour requires […]

DCW34-Confidentiality and Data Protection (GDPR)-Service User Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR)-Service User Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Care Inspectorate Wales (CIW) regulations when handling service user information. This policy outlines our approach […]

DCW33-Staff Leave and Absence Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Leave and Absence Policy 1. Introduction Our Home Care business is committed to ensuring that staff leave and absences are managed fairly, transparently, and efficiently while maintaining service continuity and high-quality care delivery in compliance with Care Inspectorate Wales (CIW) regulations, the Employment Rights Act 1996, the Working Time […]

DCW32-Handling and Prevention of Bullying and Harassment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Prevention of Bullying and Harassment Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe, respectful, and inclusive working environment where all staff, service users, and visitors are treated with dignity and respect. This policy sets out the organisation’s zero-tolerance approach to […]

DCW31-Disciplinary and Grievance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Disciplinary and Grievance Policy (Wales Domiciliary Care) 1. Introduction Our {{org_field_name}} is committed to maintaining a fair, transparent, and legally compliant approach to handling disciplinary matters and employee grievances. This policy is written in alignment with the Care Inspectorate Wales (CIW) regulations, the Employment Rights Act 1996, the ACAS Code […]

DCW30-Equality, Diversity, and Inclusion Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Inclusion Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a fully inclusive and accessible home care service, upholding the principles of equality, diversity, and inclusion (EDI) in all aspects of our operations. We are committed to creating a workplace and care […]