249 Policies and Procedures required to legally manage your Homecare Agency in Wales.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Emergency and Business Continuity Plan 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains a robust Emergency and Business Continuity Plan that enables us to continue providing high-quality domiciliary care services in the event of an emergency or major disruption. This policy sets out our approach […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Risk Management and Assessment Policy 1. Purpose The purpose of this policy is to establish a structured approach to identifying, assessing, managing, and mitigating risks in the delivery of domiciliary care services. {{org_field_name}} is committed to ensuring that all risks associated with care provision, staff safety, and organisational operations are […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Prevention and Control (IPC) Policy 1. Purpose and Scope This policy sets out {{org_field_name}}’s commitment to preventing and controlling infections in the delivery of domiciliary care services. It has been developed to meet the requirements of Care Inspectorate Wales (CIW) and relevant legislation, ensuring we provide safe, high-quality care […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Health and Safety at Work Policy 1. Purpose The purpose of this policy is to establish clear health and safety procedures that protect staff, service users, and visitors within {{org_field_name}}’s domiciliary care service. Ensuring a safe working environment is critical for preventing accidents, maintaining high-quality care standards, and complying with […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Introduction Our Home Care business is committed to full compliance with the regulations governing Regulated Activities under the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA). We ensure that all care and support services provided to individuals are safe, effective, person-centred, and in […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy This policy is also available in Welsh on request. 1. Purpose The purpose of this policy is to establish clear, fair, and transparent procedures for receiving, handling, and resolving complaints efficiently within {{org_field_name}}. It ensures that any complaint, concern, or feedback from service users, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults from Abuse and Improper Treatment Policy Purpose The purpose of this policy is to ensure that all staff at {{org_field_name}} understand their responsibilities in safeguarding adults from abuse, neglect, and improper treatment. We are committed to providing our domiciliary care service in a way that keeps people safe […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Meeting Nutritional and Hydration Needs Policy 1. Purpose The purpose of this policy is to ensure that all service users receive adequate nutrition and hydration tailored to their individual needs and preferences. Proper nutrition and hydration are essential for maintaining health, well-being, and overall quality of life. {{org_field_name}} is committed […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Care and Treatment Policy 1. Introduction Our Home Care business is committed to ensuring that all service users receive safe, effective, and high-quality care in accordance with the Care Inspectorate Wales (CIW) regulations and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We recognise our duty […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Visiting and Accompanying in Care Homes and Hospitals Policy 1. Purpose The purpose of this policy is to establish clear guidance on how {{org_field_name}} supports individuals in visiting care homes, hospitals, and other healthcare facilities while ensuring their safety, dignity, and well-being. This policy outlines our responsibilities in facilitating visits, […]
