249 Policies and Procedures required to legally manage your Homecare Agency in Wales.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to outline the structured approach our domiciliary care service takes to gather, analyse, and act on feedback from service users, families, staff, and external stakeholders. Feedback is an essential tool for continuous improvement, quality assurance, and regulatory compliance, ensuring […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively manages fixed-term employment contracts in compliance with the Employment Rights Act 1996, the Fixed-Term Employees (Prevention of Less Favourable Treatment) Regulations 2002, the Equality Act 2010, and the Regulation and Inspection of Social […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose The purpose of this policy is to establish clear guidelines, procedures, and quality control measures for engaging temporary staffing agencies to support {{org_field_name}} in delivering high-quality domiciliary care. The use of agency staff must be managed efficiently, ensuring continuity of care, compliance with […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to ensure that our domiciliary care service takes a zero-tolerance approach to modern slavery and human trafficking in line with the Modern Slavery Act 2015 and Care Inspectorate Wales (CIW) regulations. Our organisation is committed to preventing, identifying, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a structured, efficient, and person-centred onboarding process for new service users. A thorough onboarding process ensures that individuals receive high-quality care that is tailored to their needs, preferences, and rights. This policy […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Regulations Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} meets the highest regulatory standards in both Wales (CIW) and England (CQC) where applicable. This policy outlines how our home care business: Maintains compliance with CIW regulations in Wales. Aligns with CQC’s Fundamental Standards where […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Suicide by Hanging and Strangulation Policy 1. Purpose The purpose of this policy is to provide clear guidance on preventing suicide by hanging or strangulation within our domiciliary care service. This policy ensures that our organisation takes proactive measures to identify, assess, and reduce risks associated with suicide while […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gas Safety and Compliance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains the highest standards of gas safety and compliance, protecting service users, staff, and visitors from gas leaks, carbon monoxide poisoning, and fire hazards. This policy sets out our legal obligations, risk management […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Home Adaptations and Mobility Equipment Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively manages home adaptations and mobility equipment for service users, enabling them to live safely and independently in their own homes. Home adaptations and mobility aids play a crucial role in enhancing […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Stroke Awareness, Prevention, and Care Policy 1. Purpose The purpose of this policy is to ensure that our domiciliary care service effectively supports service users who have experienced a stroke or are at risk of stroke. We aim to promote stroke awareness, prevention strategies, early recognition of symptoms, emergency response, […]
