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Policy Bundle: Domiciliary Care Policies and Procedures (Wales)

249 Policies and Procedures required to legally manage your Homecare Agency in Wales.

DCW159-Cleaning, Disinfection, and Sterilisation Procedures Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Cleaning, Disinfection, and Sterilisation Procedures Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains satisfactory standards of hygiene and infection prevention and control when providing domiciliary support services in individuals’ own homes. Appropriate cleaning, disinfection and decontamination practices are essential to minimise the risk of […]

DCW158-Gathering Feedback Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gathering Feedback Policy 1. Purpose The purpose of this policy is to set out the arrangements by which the domiciliary support service obtains, records, reviews, analyses and acts upon feedback about the quality of care and support it provides. The service will maintain effective arrangements for monitoring, reviewing and improving […]

DCW157-Fixed-Term Employment Contracts Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Fixed-Term Employment Contracts Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} uses and manages fixed-term employment contracts lawfully, fairly and in a manner that supports the safe and effective delivery of domiciliary support services. This policy is designed to ensure compliance with applicable employment and […]

DCW156-Using Temporary Staffing Agencies Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Using Temporary Staffing Agencies Policy 1. Purpose The purpose of this policy is to establish clear arrangements for the safe and appropriate use of temporary staffing agencies by {{org_field_name}} in the delivery of domiciliary support services in Wales. {{org_field_name}} remains responsible for ensuring that care and support provided by agency […]

DCW155-Modern Slavery Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Modern Slavery Policy 1. Purpose The purpose of this policy is to ensure that our domiciliary care service takes a zero-tolerance approach to modern slavery and human trafficking in line with the Modern Slavery Act 2015 and Care Inspectorate Wales (CIW) regulations. Our organisation is committed to preventing, identifying, and […]

DCW154-New Service User Onboarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} New Service User Onboarding Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a structured, efficient, and person-centred onboarding process for all new service users in our domiciliary care service. A thorough onboarding process ensures individuals receive high-quality care that is tailored to their needs, […]

DCW153-CQC Regulations Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} CQC Regulations Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} meets the highest regulatory standards in both Wales (CIW) and England (CQC) where applicable. This policy outlines how our home care business: Maintains compliance with CIW regulations in Wales. Aligns with CQC’s Fundamental Standards where […]

DCW152-Preventing Suicide by Hanging and Strangulation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Suicide by Hanging and Strangulation Policy 1. Purpose The purpose of this policy is to provide clear guidance on preventing suicide by hanging or strangulation within our domiciliary care service. This policy ensures that our organisation takes proactive measures to identify, assess, and reduce risks associated with suicide while […]

DCW151-Gas Safety and Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gas Safety and Compliance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains the highest standards of gas safety and compliance, protecting service users, staff, and visitors from gas leaks, carbon monoxide poisoning, and fire hazards. This policy sets out the arrangements by which {{org_field_name}} […]

DCW150-Home Adaptations and Mobility Equipment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Home Adaptations and Mobility Equipment Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively manages home adaptations and mobility equipment for service users, enabling them to live safely and independently in their own homes. Home adaptations and mobility aids play a crucial role in enhancing […]