DC17-Infection Prevention and Control (IPC) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Control Policy 1. Purpose This policy outlines how {{org_field_name}}, as a domiciliary care provider in England, will prevent and control infections to protect service users and staff. Effective infection prevention and control (IPC) is essential for ensuring people stay healthy and safe in care​. By minimizing the spread of […]

DC16-Health and Safety at Work Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Health and Safety at Work Policy 1. Introduction At {{org_field_name}}, we are committed to ensuring the health, safety, and well-being of all employees, service users, and others who may be affected by our work activities. As a domiciliary care provider, we recognise the unique risks associated with providing care in […]

DC15-Regulated Activities Compliance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} operates in full compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This policy establishes clear guidelines on how we manage regulated activities efficiently, ensuring that our care services meet […]

DC14-Receiving and Acting on Complaints Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality domiciliary care services that meet the needs of our service users. We recognise that feedback, including complaints, is essential to improving our services and ensuring the safety, dignity, and satisfaction of those we support. […]

DC12-Meeting Nutritional and Hydration Needs Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Meeting Nutritional and Hydration Needs Policy 1.     Purpose The purpose of this policy is to ensure that all individuals receiving domiciliary care services are supported to maintain adequate nutrition and hydration to sustain life and good health, reduce the risk of malnutrition, dehydration and choking, and to promote wellbeing. This […]

DC11-Safe Care and Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Care and Treatment Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} delivers safe, effective, and high-quality care in accordance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – Regulation 12. We are committed to preventing harm, reducing risks, and continuously […]

DC10-Visiting and Accompanying in Care Homes and Hospitals Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Visiting and Accompanying in Care Homes and Hospitals Policy 1. Purpose The purpose of this policy is to establish clear guidelines for visiting and accompanying service users in care homes and hospitals while ensuring their safety, dignity, and well-being. {{org_field_name}} is committed to facilitating safe and meaningful visits that enhance […]

DC09-Consent to Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care Policy 1. Purpose At {{org_field_name}}, we are dedicated to ensuring that all service users receive care and treatment that respects their rights, autonomy, and individual preferences. This policy sets out our commitment to obtaining valid consent before providing care or treatment, ensuring that decisions are made in […]

DC08-Dignity and Respect Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity and Respect Policy 1. Introduction At {{org_field_name}}, we are committed to ensuring that every individual receiving our care services is treated with dignity and respect at all times. We believe that every person, regardless of their background, abilities, or personal circumstances, has the right to be valued, heard, and […]

DC07-Person-Centred Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving domiciliary care services are provided with care and support that is tailored to their specific needs, preferences, and aspirations. {{org_field_name}} is committed to delivering high-quality, person-centred care that aligns with the requirements of […]