SL54-Managing Heat Waves Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Heat Waves Policy 1. Introduction A heat wave is defined as a prolonged period of excessively high temperatures, which can pose serious health risks, particularly to older adults, people with chronic health conditions, individuals with mobility issues, and those on certain medications. Given the increasing frequency of extreme weather […]

SL53-Confidentiality and Data Protection (GDPR)-Staff Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} SL53-Confidentiality and Data Protection (GDPR)-Staff Policy 1. Purpose The purpose of this policy is to ensure that all staff at {{org_field_name}} understand and adhere to their responsibilities regarding the confidentiality of information and compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This policy is […]

SL52-Safeguarding Children from Abuse and Improper Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Children from Abuse and Improper Treatment Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safety, well-being, and protection of all children in our care. This policy sets out our approach to preventing, identifying, and responding to child abuse and improper treatment in line with CQC regulations, Working […]

SL51-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Introduction Purpose of the Policy At {{org_field_name}}, we are committed to delivering exceptional, high-quality supported living that puts our tenants at the heart of everything we do. This Quality Assurance Policy sets out our approach to ensuring that our schemes are safe, effective, compassionate, and continuously […]

SL50-Supporting Service Users with Learning Disabilities Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Service Users with Learning Disabilities Policy 1. Purpose At {{org_field_name}}, we are committed to delivering high-quality, person-centred care to individuals with learning disabilities. Our approach ensures that people receiving support are treated with dignity and respect, empowered to make choices, and provided with opportunities to develop skills for independent […]

SL49-Prevention of Falls and Injury Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Prevention of Falls and Injury Policy 1. Purpose At {{org_field_name}}, we are committed to ensuring the safety and well-being of our service users by minimising the risk of falls and injuries in their homes (within our supported living facilities). Falls can have a significant impact on a person’s health, confidence, […]

SL48-Handling Service User Belongings and Valuables Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Service User Belongings and Valuables Policy 1. Purpose The purpose of this policy is to ensure that the belongings and valuables of people we support are safeguarded, handled with care, and managed efficiently. It aims to maintain trust, security, and transparency while respecting the rights and dignity of individuals. […]

SL47-Record Keeping and Documentation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Record Keeping and Documentation Policy 1. Purpose At {{org_field_name}}, we recognise that accurate and comprehensive record-keeping is fundamental to delivering safe, effective, and high-quality supported living services. Proper documentation ensures continuity of care, legal compliance, and the protection of both service users and staff. This policy sets out our expectations, […]

SL46-Protection from Radicalisation and Extremism (Prevent Duty) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Protection from Radicalisation and Extremism (Prevent Duty) Policy 1. Purpose The purpose of this policy is to outline {{org_field_name}}’s approach to preventing radicalisation and extremism, in line with the UK Government’s Prevent Duty under the Counter-Terrorism and Security Act 2015. This policy ensures that individuals receiving support within our service […]

SL45-Assisting Service Users with Medication Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Assisting Service Users with Medication Policy Related Policies “Medication Management and Administration Policy” 1. Purpose At {{org_field_name}}, we are committed to ensuring that all service users receive the right medication, at the right time, and in the right way. This policy provides clear guidelines for our staff on how to […]