190 Policies and Procedures to manage your Supported Living company in England.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality supported living services that meet the needs of our service users. We recognise that feedback, including complaints, is essential to improving our services and ensuring the safety, dignity, and satisfaction of those we support. […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults Policy Policy Statement and Principles {{org_field_name}} is fully committed to safeguarding the welfare and rights of adults using its supported living services. We have a zero-tolerance approach to any form of abuse or improper treatment. All staff are expected to uphold the highest standards of care and respect, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Meeting Nutritional and Hydration Needs Policy 1. Purpose The purpose of this policy is to ensure that people who use our supported living service are supported to access and consume adequate nutrition and hydration to sustain life and good health and to reduce the risk of malnutrition and dehydration, in […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Care and Treatment Policy 1. Purpose This policy sets out how {{org_field_name}} ensures the provision of safe care and treatment in line with the Fundamental Standards and, in particular, Regulation 12 (Safe care and treatment) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It should […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Visiting and Accompanying in Care Homes and Hospitals Policy 1. Purpose This policy sets out how {{org_field_name}} upholds people’s legal rights to visiting and accompaniment when they are staying in, receiving care in, or attending appointments at care homes, hospitals or hospices. It reflects the Care Quality Commission (CQC) Fundamental […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care and Treatment Policy (Adults 18+) Purpose and Scope This policy outlines how {{org_field_name}} ensures consent to care and treatment is obtained and respected in accordance with law and Care Quality Commission (CQC) standards. It applies to all staff and volunteers supporting adults (18+) with mental health needs […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity and Respect Policy 1. Introduction At {{org_field_name}}, we are committed to ensuring that every individual receiving our care services is treated with dignity and respect at all times. We believe that every person, regardless of their background, abilities, or personal circumstances, has the right to be valued, heard, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving supported living services are provided with care and support that is tailored to their specific needs, preferences, and aspirations. {{org_field_name}} is committed to delivering high-quality, person-centred care that aligns with the requirements of […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Compliance with the Care Act 2014 Policy 1. Purpose This policy sets out how {{org_field_name}} complies with the Care Act 2014 to ensure that the people we support receive high-quality, person-centred care that upholds their rights, dignity, and independence. It outlines how we implement the Act’s principles in our daily […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Statement of Purpose Policy 1. Purpose The purpose of this policy is to outline the requirements for maintaining an up-to-date and comprehensive Statement of Purpose in compliance with Regulation 12 of the Care Quality Commission (Registration) Regulations 2009. The Statement of Purpose serves as a key document that sets out […]
