SL32-Handling and Prevention of Bullying and Harassment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling and Prevention of Bullying and Harassment Policy 1. Purpose At {{org_field_name}}, we are committed to fostering a safe, respectful, and inclusive environment for all employees, service users, and stakeholders. Bullying and harassment in any form are unacceptable and will not be tolerated. This policy sets out how {{org_field_name}} will […]

SL31-Disciplinary and Grievance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Disciplinary and Grievance Policy 1. Introduction At {{org_field_name}}, we are committed to fostering a professional and respectful workplace where all employees are treated fairly and equitably. We recognise that clear policies on conduct, discipline, and grievance procedures are essential in maintaining high standards of support, protecting employees, and ensuring a […]

SL30-Equality, Diversity, and Human Rights (EDHR) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Equality, Diversity, and Human Rights (EDHR) Policy 1. Introduction 1.1 Purpose of the Policy This policy sets out {{org_field_name}}’s commitment to promoting equality, diversity, and human rights in all aspects of its service provision and employment practices. The organisation is dedicated to ensuring that all individuals, including staff, service users, […]

SL29-Whistleblowing (Speaking Up) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Introduction At {{org_field_name}}, we are committed to creating an open and honest workplace where employees feel safe and supported when raising concerns about wrongdoing, misconduct, or poor practice. We recognise that speaking up is essential for maintaining high standards of support, ensuring compliance with legal […]

SL28-Staff Conduct and Code of Ethics Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Conduct and Code of Ethics Policy 1. Purpose The purpose of this policy is to set out the standards of professional conduct, ethical behaviour, accountability and openness expected of all staff working for {{org_field_name}}. This policy is intended to support safe, person-centred, compassionate and high-quality care and support within […]

SL27-Staff Supervision, Training, and Development Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Supervision, Training, and Development Policy 1. Introduction At {{org_field_name}}, we believe that our employees are the foundation of the high-quality supported living services we provide. Their competence, confidence, and commitment to personal and professional growth directly impact the well-being of the individuals we support. This policy sets out our […]

SL26-Recruitment, Selection, and Retention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection and Retention Policy {{org_field_name}} Company Registration Number: {{org_field_registration_no}} {{%org_field_logo}} 1. Introduction Purpose of the Policy This policy outlines {{org_field_name}}’s commitment to ensuring that recruitment, selection, and retention processes are fair, inclusive, and legally compliant. It is designed to meet the Care Quality Commission (CQC) registration requirements for the […]

SL25-Notification of Other Incidents Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Notification of Other Incidents Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with statutory notification requirements to the Care Quality Commission (CQC) under the Care Quality Commission (Registration) Regulations 2009 (as amended), including Regulation 16 (death of a service user), Regulation 17 (death or […]

SL24-Management of Accidents, Incidents, and Near Misses Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Management of Accidents, Incidents, and Near Misses Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} has a structured and effective system for managing accidents, incidents, and near misses. This policy ensures compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (including […]

SL23-Lone Working and Staff Safety Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Introduction At {{org_field_name}}, we recognise that lone working is an integral part of supported living. Many of our staff members provide essential support services to individuals in their own homes, often working alone without direct supervision. While this allows tenants to maintain their […]