CHW55-Accessible Information Standard Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Accessible Information Standard Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} meets the communication needs of all residents, especially those with disabilities, sensory impairments, or other communication barriers. It sets out our commitment to providing accessible information so that individuals can understand, express themselves, and […]

CHW54-Managing Heat Waves Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Heat Waves Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively prepares for and manages heat waves to safeguard the health and well-being of residents, staff, and visitors. Older adults, individuals with underlying health conditions, and those with limited mobility are particularly vulnerable to […]

CHW53-Confidentiality and Data Protection (GDPR)-Staff Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Confidentiality and Data Protection (GDPR)-Staff Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} complies with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and Care Inspectorate Wales (CIW) requirements regarding confidentiality, data protection, and information security. This policy sets out clear expectations […]

CHW52-Safeguarding Children from Abuse and Improper Treatment Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Children from Abuse and Improper Treatment Policy Policy Purpose and Scope Purpose: This policy sets out how {{org_field_name}} protects children in our care from abuse, neglect, and improper treatment. Its purpose is to ensure all staff understand their safeguarding responsibilities and take all necessary steps to keep children safe […]

CHW51-Quality Assurance Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Quality Assurance Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} monitors, reviews and improves the quality and safety of the care and support provided to individuals living at the service. The policy supports compliance with the Regulation and Inspection of Social Care (Wales) Act […]

CHW50-Supporting Service Users with Learning Disabilities Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Service Users with Learning Disabilities Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides high-quality, person-centred support to service users with learning disabilities. This policy outlines our commitment to promoting independence, dignity, and inclusion while ensuring that individuals with learning disabilities receive the appropriate […]

CHW49-Prevention of Falls and Injury Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Prevention of Falls and Injury Policy 1. Purpose The purpose of this policy is to ensure a safe and secure environment for all residents at {{org_field_name}} by implementing effective fall prevention strategies. Falls are a significant risk for older adults and can result in serious injuries, reduced mobility, and a […]

CHW48-Handling Service User Belongings and Valuables Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Handling Service User Belongings and Valuables Policy 1. Purpose The purpose of this policy is to establish a clear, transparent and accountable framework for managing the belongings, valuables, personal possessions, money and financial items of residents at {{org_field_name}}. The policy ensures that residents’ property is handled with care, respect and […]

CHW47-Record Keeping and Documentation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Record Keeping and Documentation Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} creates, maintains, stores, retains, shares and disposes of records in a manner that is accurate, lawful, secure, person-centred and compliant with the Regulation and Inspection of Social Care (Wales) Act 2016, The Regulated […]

CHW46-Protection from Radicalisation and Extremism (Prevent Duty) Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Protection from Radicalisation and Extremism (Prevent Duty) Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} takes a proactive, proportionate and safeguarding-led approach to protecting residents, staff, volunteers, visitors and others from the risk of radicalisation, extremism and being drawn into terrorism. This policy supports the […]