Holds our policies and policy specific data
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Health and Safety at Work Policy 1. Purpose The purpose of this policy is to establish clear health and safety procedures that protect staff, service users, and visitors within {{org_field_name}}’s domiciliary care service. Ensuring a safe working environment is critical for preventing accidents, maintaining high-quality care standards, and complying with […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Regulated Activities Compliance Policy 1. Introduction Our Home Care business is committed to full compliance with the regulations governing Regulated Activities under the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA). We ensure that all care and support services provided to individuals are safe, effective, person-centred, and in […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy This policy is also available in Welsh on request. 1. Purpose The purpose of this policy is to establish clear, fair, and transparent procedures for receiving, handling, and resolving complaints efficiently within {{org_field_name}}. It ensures that any complaint, concern, or feedback from service users, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safeguarding Adults from Abuse and Improper Treatment Policy Purpose The purpose of this policy is to ensure that all staff at {{org_field_name}} understand their responsibilities in safeguarding adults from abuse, neglect, and improper treatment. We are committed to providing our domiciliary care service in a way that keeps people safe […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Meeting Nutritional and Hydration Needs Policy 1. Purpose The purpose of this policy is to ensure that all service users receive adequate nutrition and hydration tailored to their individual needs and preferences. Proper nutrition and hydration are essential for maintaining health, well-being, and overall quality of life. {{org_field_name}} is committed […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Care and Treatment Policy 1. Introduction Our Home Care business is committed to ensuring that all service users receive safe, effective, and high-quality care in accordance with the Care Inspectorate Wales (CIW) regulations and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We recognise our duty […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Visiting and Accompanying in Care Homes and Hospitals Policy 1. Purpose The purpose of this policy is to establish clear guidance on how {{org_field_name}} supports individuals in visiting care homes, hospitals, and other healthcare facilities while ensuring their safety, dignity, and well-being. This policy outlines our responsibilities in facilitating visits, […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} obtains, records, and manages valid and informed consent from individuals using our domiciliary care services. Consent is a fundamental human right and a core principle of person-centred care. It reflects the right of individuals […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Dignity and Respect Policy 1. Introduction Our Home Care business is committed to ensuring that all individuals receiving our care are treated with dignity, respect, and compassion. We believe that every person has the right to receive care that upholds their self-worth, individuality, and human rights. This policy applies to […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Policy 1. Purpose The purpose of this policy is to ensure that all care provided by {{org_field_name}} is person-centred, meaning that it is designed to meet the unique needs, preferences, and aspirations of each individual we support. We are committed to promoting well-being, dignity, respect, and independence while […]
