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Policy Bundle: Domiciliary Care Policies and Procedures (Wales)

249 Policies and Procedures required to legally manage your Homecare Agency in Wales.

DCW139-Preventing Social Isolation and Loneliness Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Preventing Social Isolation and Loneliness Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} takes proactive and effective measures to prevent and reduce social isolation and loneliness among service users receiving domiciliary care. Social isolation and loneliness can have serious health consequences, including increased risks of […]

DCW138-Team Building Events Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Team Building Events Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} implements structured, meaningful, and inclusive team-building events that contribute to staff cohesion, professional development, and employee well-being. Team-building activities may assist in fostering collaboration, communication and morale among employees and may support staff retention […]

DCW137-Managing Sharps Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Managing Sharps Policy 1. Purpose The purpose of this policy is to establish a safe, compliant, and efficient process for handling, storing, and disposing of sharps used in domiciliary care settings. Our organisation recognises the risks associated with sharps, including needlestick injuries, cross-contamination, and improper disposal, and is committed to […]

DCW136-Information Sharing with Third-Party Organisations Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Information Sharing with Third-Party Organisations Policy 1. Purpose The purpose of this policy is to set out how {{org_field_name}} will share personal information lawfully, fairly, transparently, securely and proportionately with third-party organisations in connection with the provision, commissioning, regulation and oversight of domiciliary support services in Wales. This policy supports […]

DCW135-Mental Capacity Act Implementation Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Capacity Act Implementation Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} fully complies with the Mental Capacity Act 2005 (MCA) in all aspects of care and support provided to service users. The MCA is a legal framework designed to empower individuals who may lack […]

DCW134-Self-Care, Wellbeing and Personal Care Support Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Self-Care, Wellbeing and Personal Care Support Policy 1. Purpose This policy sets out our approach to supporting service users in self-care, wellbeing, and personal treatment in a way that promotes dignity, independence, and person-centred care. Our home care service recognises that self-care is fundamental to physical health, emotional wellbeing, and […]

DCW133-Gender Reassignment Equality and Transgender Workplace Support Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Gender Reassignment Equality and Transgender Workplace Support Policy 1. Purpose The purpose of this policy is to promote a safe, respectful, inclusive and legally compliant working environment for employees, workers, volunteers and job applicants who are transgender, non-binary, gender-diverse, proposing to undergo, undergoing or having undergone gender reassignment. This policy […]

DCW132-Restrictive Practices and Physical Interventions Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Restrictive Practices and Physical Interventions Policy 1. Purpose {{org_field_name}} adopts a rights-based, least-restrictive approach in line with Welsh law and CIW expectations. Restrictive practices (any practice that limits a person’s rights or freedom of movement) are used only to prevent immediate risk of harm, for the shortest possible time, and […]

DCW131-Missing Service User Response and Safeguarding Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Missing Service User Response and Safeguarding Policy 1. Purpose The purpose of this policy is to establish clear procedures for responding to incidents where a service user is reported as missing, ensuring a swift and coordinated approach to locating the individual, mitigating risk, and safeguarding their well-being. This policy ensures […]

DCW130-Employee Retirement Planning and Support Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Employee Retirement Planning and Support Policy 1. Purpose The purpose of this policy is to provide guidance on how {{org_field_name}} supports employees in planning and transitioning into retirement, ensuring a smooth process that considers their financial security, well-being, and ongoing contributions to the workforce before and after retirement. This policy […]