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Policy Bundle: Domiciliary Care Policies and Procedures (Wales)

249 Policies and Procedures required to legally manage your Homecare Agency in Wales.

DCW109-Mental Health and Wellbeing at Work Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Mental Health and Wellbeing at Work Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} promotes a supportive and mentally healthy workplace, recognising that good mental health is essential for staff well-being, productivity, and the delivery of high-quality care. This policy outlines preventative measures, early interventions, […]

DCW108-Infection Outbreaks Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Outbreaks Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} effectively prevents, detects, and manages infection outbreaks in domiciliary care settings. This policy establishes clear protocols for infection control, outbreak management, reporting, and staff responsibilities, ensuring compliance with the Regulation and Inspection of Social Care […]

DCW107-Occupational Health Screening and Medical Reports Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Occupational Health Screening and Medical Reports Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} maintains a healthy, safe, and fit-for-work workforce by implementing effective occupational health screening and medical reporting in compliance with Care Inspectorate Wales (CIW) regulations, employment legislation, and health and safety best […]

DCW106-Maternity Leave Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Maternity Leave Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} supports employees during pregnancy, maternity leave, and their return to work in line with legal requirements and best practices. This policy ensures that pregnant employees and new mothers receive fair treatment, job protection, financial support, […]

DCW105-COVID-19 Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} COVID-19 Management Policy 1. Purpose The purpose of this policy is to outline how {{org_field_name}} manages the risks associated with COVID-19 to protect service users, staff, and visitors while ensuring the continuity of domiciliary care services. This policy complies with the Regulation and Inspection of Social Care (Wales) Act 2016, […]

DCW104-Supporting Employees with Disabilities Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Supporting Employees with Disabilities Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} is an inclusive, supportive, and accessible workplace for employees with disabilities. We are committed to eliminating discrimination, providing reasonable adjustments, and fostering a culture of equality in compliance with Care Inspectorate Wales (CIW) […]

DCW103-Live-in and Overnight Care Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Live-in and Overnight Care Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides safe, high-quality, and person-centred live-in and overnight care services to meet the needs of individuals requiring 24-hour support. This policy outlines how live-in and overnight care is managed effectively, ensuring staff well-being, […]

DCW102-Leg Ulcer Management and Prevention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Leg Ulcer Management and Prevention Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides effective, evidence-based leg ulcer management and prevention for service users. Leg ulcers are chronic wounds that require specialist care to prevent infection, promote healing, and reduce recurrence. This policy supports compliance […]

DCW101-Safe Key Holding and Access Management Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Safe Key Holding and Access Management Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} manages key holding and access to service users’ homes safely and securely in compliance with Care Inspectorate Wales (CIW) regulations, data protection laws, and best practices in domiciliary care. Our primary […]

DCW100-Staff Safety and Abuse Prevention Policy

{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Staff Safety and Abuse Prevention Policy 1. Purpose The purpose of this policy is to ensure that {{org_field_name}} provides a safe working environment for all employees, protecting them from physical, verbal, emotional, or sexual abuse, harassment, and intimidation. This policy outlines the procedures in place to prevent, identify, report, and […]