All the Policies and Procedures CQC requires during the registration process.
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Whistleblowing (Speaking Up) Policy 1. Introduction At {{org_field_name}}, we are committed to creating an open and honest workplace where employees feel safe and supported when raising concerns about wrongdoing, misconduct, or poor practice. We recognise that speaking up is essential for maintaining high standards of care, ensuring compliance with legal […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Recruitment, Selection, and Retention Policy 1. Introduction Purpose of the Policy This policy outlines {{org_field_name}}’s commitment to ensuring that recruitment, selection, and retention processes are fair, inclusive, and legally compliant. {{org_field_name}} recognises that a robust and transparent recruitment process is essential for attracting and retaining high-quality staff who are dedicated […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Lone Working and Staff Safety Policy 1. Introduction At {{org_field_name}}, we recognise that lone working is an integral part of domiciliary care. Many of our staff members provide essential care services to individuals in their own homes, often working alone without direct supervision. While this allows service users to maintain […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Medication Management and Administration Policy 1. Introduction {{org_field_name}} is committed to the safe management and administration of medications for all individuals we support. We recognise that proper medication handling is critical to our clients’ health, safety, and well-being. This policy outlines our commitment to high standards of medication safety, and […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Risk Management Policy 1. Purpose The purpose of this policy is to provide a structured approach to managing risks within our domiciliary care service. {{org_field_name}} is committed to ensuring that all potential risks to service users, staff, and the business are identified, assessed, and managed effectively. By implementing a robust […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Infection Control Policy 1. Purpose This policy outlines how {{org_field_name}}, as a domiciliary care provider in England, will prevent and control infections to protect service users and staff. Effective infection prevention and control (IPC) is essential for ensuring people stay healthy and safe in care. By minimizing the spread of […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Receiving and Acting on Complaints Policy 1. Introduction At {{org_field_name}}, we are committed to providing high-quality domiciliary care services that meet the needs of our service users. We recognise that feedback, including complaints, is essential to improving our services and ensuring the safety, dignity, and satisfaction of those we support. […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Consent to Care Policy 1. Purpose At {{org_field_name}}, we are dedicated to ensuring that all service users receive care and treatment that respects their rights, autonomy, and individual preferences. This policy sets out our commitment to obtaining valid consent before providing care or treatment, ensuring that decisions are made in […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Person-Centred Care Policy 1. Purpose The purpose of this policy is to ensure that all individuals receiving domiciliary care services are provided with care and support that is tailored to their specific needs, preferences, and aspirations. {{org_field_name}} is committed to delivering high-quality, person-centred care that aligns with the requirements of […]
{{org_field_logo}} {{org_field_name}} Registration Number: {{org_field_registration_no}} Good Governance: Organisational Structure Policy 1. Purpose and Scope This policy outlines the governance framework of {{org_field_name}} to ensure that we operate a well-led, safe, and high-quality domiciliary care service in compliance with the Care Quality Commission (CQC) Regulation 17 – Good Governance. The policy provides clarity on how we […]
